Refund policy

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Refunds

All sales are final. We do not offer refunds or exchanges except in cases where an item arrives damaged or is significantly not as described.

If your item arrives damaged, please contact us within 7 days of delivery at Patti@busybeeaccessoryshop.com with photos of the damage. If approved, we will issue a refund to your original payment method within 5-10 business days.

To start a return, you can contact us at Patti@Busybeeaccessoryshop.com. Please note that returns will need to be sent to the following address: 471 W. Johnny Pesky Court, Hernando, Florida 34442

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at Patti@Busybeeaccessoryshop.com.